Contact Us
Need a hand? Our support team is ready to help with account questions, payment or withdrawal issues, technical problems, or general feedback. Reach out any time and we’ll guide you through verification, bonus enquiries, or site navigation. Quick answers are available via chat for urgent matters, and email responses usually come within one business day. If you prefer, use live chat for faster support or email for documentation.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat 24/7, email replies within 24 hours) |
| General enquiries | [email protected] (response within one business day) |
| Affiliate enquiries | [email protected] (partner team, onboarding queries) |
| Phone | +1 437 812 3945 (chat available) |
| Working hours | Mon-Fri, 09:00-18:00 (EST) |
Email Support
Email is the preferred way to contact us for detailed requests, account issues, or when you need to send documents. Please use [email protected] and include a clear subject line, your account ID, and up-to-date contact details to avoid delays. We typically respond within a business day and may ask for additional information to process your request quickly.
Contact Form
Response Time
Support response times: most inquiries are answered within one business day. Simple account and payment questions are usually handled faster via live chat, while email requests may take slightly longer. Complex cases like verification, chargebacks or technical investigations can require additional time depending on their nature and third-party checks. We’ll keep you updated until the issue is resolved.
Feedback
Have feedback, suggestions or ideas to improve our site? We’d love to hear from you. Send us your thoughts and we’ll review them carefully to help improve the service and user experience. Your input helps shape updates to features, promotions and support. Thanks for taking the time to share - we value your contribution.