Responsible Gambling

We take responsible gambling seriously. Our goal is to help players keep their play enjoyable and controlled. This page explains our approach to player protection, the tools we offer, and practical steps you can take if you or someone you know needs a break from gambling.

Player protection principles

We believe gambling should be a form of entertainment, not a source of harm. We promote safe play, clear communication, and quick access to support. We encourage all players to set personal limits and to play only with money they can afford to lose.

Activity-control tools

We offer a range of practical options to help you manage your activity. While our platform focuses on fast access to play, the main self-help and account controls are handled directly through our support team. If you need assistance, contact live chat or [email protected] and we will guide you through available measures.

Deposit limits

Some players find it useful to limit how much they deposit. If you want to restrict deposits, please contact our support team for options. You can also use your bank or payment provider to set payment limits or block transactions if that helps you stick to a budget.

Loss limits

Limiting losses can help prevent chasing. If you would like help setting loss limits or monitoring your activity, reach out to support. We will explain the practical steps available to you and apply any agreed restrictions to your account where possible.

Time limits and account breaks

Taking regular breaks from play is a good way to keep things in check. You can request an account break or temporary suspension through our support channels. If you prefer, set alarms, use device timers, or schedule offline activities to remind yourself to step away.

Self-exclusion

If you need to stop playing for a longer period, you can request self-exclusion. Contact live chat or [email protected] with your account details and we will process your request. Self-exclusion prevents future logins and deposits for the agreed period and is handled promptly by our team.

Signs of problematic behaviour

Watch for common warning signs such as increasing time or money spent on gambling, chasing losses, hiding play from others, neglecting work or family, or feeling distressed after gambling sessions. If you notice these signs in yourself or someone close to you, consider taking immediate action.

Tips for maintaining control

Set a strict budget and stick to it, decide on session times in advance, avoid chasing losses, use banking controls to limit spending, and take regular breaks. Talk to a friend or family member if gambling is causing worry or stress.

Professional help and support

If you need extra help, contact a trained professional or a local gambling support service. Search for gambling support resources in your province or territory, or speak with a healthcare professional for guidance. If you need assistance with account restrictions right away, contact live chat or [email protected].